Scheduled maintenances
Complimentary information for transparency, no relevant service impact expected.
Maintenance Work
We are performing emergency operating system updates on our OpenStack hypervisors in the RMA (Rümlang) region.
Expected Impact
All running “Flex” and “Plus” virtual servers will be live-migrated to other hypervisors at least once in this process. During this standard procedure, server performance may be degraded for a few minutes and/or packet loss may occur for a few seconds.
Our Cloud...
Complimentary information for transparency, no relevant service impact expected.
Maintenance Work
We will be performing a operating system upgrade on our storage hosts in the LPG (Lupfig) region.
Expected impact
During this maintenance window, we don’t expect any major impact on storage performance or availability. You may experience short latency spikes up to two seconds.
Our RMA (Rümlang) region is not affected by this maintenance.
We apologize for any inconvenience this may cause...
Past Incidents
Complimentary information for transparency, no relevant service impact expected.
Maintenance Work
We are performing emergency operating system updates on our OpenStack hypervisors in the LPG (Lupfig) region.
Expected Impact
All running “Flex” and “Plus” virtual servers will be live-migrated to other hypervisors at least once in this process. During this standard procedure, server performance may be degraded for a few minutes and/or packet loss may occur for a few seconds.
Our Cloud...
The situation is stable and we consider this incident resolved.
On Friday, 2026-05-08, between 00:20 and 04:37 CEST, one of the redundant dark fiber connections between our cloud regions LPG and RMA faced an outage caused by the provider during a maintenance window which had not been announced to cloudscale. On automatic re-routing, when the connection was lost and when it came back up, the new routing table was not applied correctly. This routing issue subsequently caused failures in internet connectivity for specific source and destination pairings...
Status