Status
Scheduled maintenances
Maintenance Work
We will perform a major upgrade of OpenStack on our control and compute hosts in the RMA (Rümlang) region.
Expected Impact
Our Cloud Control Panel and API will remain active during this maintenance work. While in maintenance, the performance of the Cloud Control Panel and API may be degraded, and during short periods of time it may not be possible to make any changes (for each case, we measured around 3 minutes in our lab). Thanks to our redundant setup no further impact...
Maintenance Work
We will perform a major upgrade of OpenStack on our control and compute hosts in the LPG (Lupfig) region.
Expected Impact
Our Cloud Control Panel and API will remain active during this maintenance work. While in maintenance, the performance of the Cloud Control Panel and API may be degraded, and during short periods of time it may not be possible to make any changes (for each case, we measured around 3 minutes in our lab). Thanks to our redundant setup no further impact...
Past Incidents
Maintenance Work
Following our recent operating system upgrades in region RMA and region LPG, certain virtual servers require a cold migration to a different compute host as part of the post-maintenance process.
The affected virtual servers must be powered down temporarily, resulting in a short service interruption. Once the migration has been completed, the migrated servers will be powered back on automatically.
To prevent being affected by this maintenance, you may initiate the...
Maintenance Work
Following our recent operating system upgrades in region RMA and region LPG, certain virtual servers require a cold migration to a different compute host as part of the post-maintenance process.
The affected virtual servers must be powered down temporarily, resulting in a short service interruption. Once the migration has been completed, the migrated servers will be powered back on automatically.
To prevent being affected by this maintenance, you may initiate the...
On Friday, 2026-05-08, between 00:20 and 04:37 CEST, one of the redundant dark fiber connections between our cloud regions LPG and RMA faced an outage caused by the provider during a maintenance window which had not been announced to cloudscale. On automatic re-routing, when the connection was lost and when it came back up, the new routing table was not applied correctly. This routing issue subsequently caused failures in internet connectivity for specific source and destination pairings...